Our People

Managing Director
Managing Director, Europe
Principal, Europe
Client Partner
Regional Managing Director, RBL Scandinavia
Managing Director, Asia
Co-founder & Partner
Principal, MENTOR® Master Trainer
Program Manager - HRLP / RBL Institute
Managing Director, RBL Institute
CFO, Principal
Program Manager
President, Organization Strategy and Design
Associate Principal
Co-founder & Partner
Senior Fellow
Speakers Bureau
Emeritus Principal

Abdulmajeed Albalushi


Abdulmajeed has been partnering on RBL projects for the past three years as a client side manager and leader of organizational transformation & development projects. Abdulmajeed has transitioned from the internal client side of projects and is now a Principal Consultant for RBL. He is working on organizational transformation and development projects throughout the GCC. 

Abdulmajeed is a highly sought-after business manager with a strong track record of managing and leading change. He brings over a decade of GCC experience in organizational transformation, business management, and business analysis. He has worked in many sectors and industries including Civil Service, Infrastructure, Information Technology, Oil & Energy, Maritime & Shipping, Mining & Metal, Investment and Management Consultancy. Abdulmajeed began working with RBL in 2012 when Oman Oil Company partnered with RBL for an HR Transformation project. Throughout this engagement Abdulmajeed was Oman Oil Company’s internal project leader for this highly visible and successful transformation. Upon completion of this project, Abdulmajeed was assigned to be the Manager of Shared Services and then the Head of Functional Services where he helped many of Oman Oil Subsidiaries in Oman, UAE, Germany, USA and Spain.

Abdulmajeed has significant experience as an internal HR Manager and is well versed in many facets of Human Resources. He has helped five organizations implement and roll out their HRMS systems, most recently completing this assignment for Takatuf. He has implemented salary structures using Hay and Mercer methodologies in numerous companies and is very capable at implementing and developing strong rewards systems. In several past positions with GCC companies he has been instrumental in designing and implementing HR policies & manuals.

Adam Rampton

Managing Director

As the Managing Director for The RBL Group in the Middle East, Adam works with clients throughout the region to advance business objectives through leadership development and strategic alignment of Human Resources.

Prior to joining The RBL Group, Adam successfully led a group of companies as the General Manager through key change initiatives with a focus on streamlining operational processes and expanding the business in the western United States.  Adam also worked for General Electric (GE) where he graduated from GE’s HR Leadership Program and help roles of increasing responsibility in a variety of industries including financial services, healthcare, and oil and gas.  In these roles, Adam partnered with senior business leaders to achieve business objectives and build organizational capabilities by aligning and leading human resources activities such as succession planning, leadership development, performance management, staffing, and development of compensation and incentive programs.

Adam earned an MBA from the University of Notre Dame and has over 13 years results-focused experience partnering with global business leaders.  He is fluent in Romanian and has lived in a number of countries including the United Arab Emirates, United States, Canada, Romania, and Italy.  He is currently based in Dubai, UAE.

Allan Freed

Managing Director, Europe

“Talent, leadership and culture differentiate a firm’s performance today more than ever before.  These represent HR’s 3 key deliverables if they are to deliver long-term, sustainable competitive advantage.”

As the Principal Consultant in RBL’s European office Allan manages consulting and executive education programs delivered to our European clients.  Since joining RBL in 2008 he has worked with over 100 organizations based in the region on HR transformation, HR strategy development, HR executive education and leadership development projects.

In addition to his work in Europe, Allan has worked extensively in the Middle East, Asia, Australia and North America, helping HR leaders transform and quantify the value they create.  He has led major HR strategy development projects, spearheaded the design of RBL’s HR Academy concept and managed a large number of executive education programs across industry sectors.

“I love working with HR leaders to address some of the toughest questions their organizations face, explore insights that lead to innovative solutions, craft strategies to increase functional impact and then manage change to ensure value is delivered to where it matters most – the external stakeholders.”

Most recently Allan wrote the European chapter of the book Global HR Competencies.

Prior to joining RBL, Allan worked as a General Manager for a large fast moving consumable goods business.

Allan Freed can be contact at +44 7595 300754 or at afreed@rbl.net.

Ammaron Lucas

Principal, Europe

Ammaron is a Principal with RBL in Europe, focusing on leadership development, HR transformation, HR strategy, HR business partner development, organization design including culture and behavioural frameworks, restructuring and performance management.

Prior to joining RBL, Ammaron worked as the European HR Director for a global-not-for-profit organization and as an HR consultant in both the public and private sectors. In these roles, Ammaron partnered with senior business leaders to achieve business objectives and build organizational capabilities by aligning and leading human resources activities such as succession planning, leadership development, performance management, staffing and talent management, and development of compensation and reward programs.

Receiving his education in England, Ammaron earned an MBA from the University of Leicester, a bachelor’s degree in Human Resource Management, is a Chartered Member of the Chartered Institute of Personnel and Development (MCIPD) and has over 13 years results-focused experience.

Ammaron is certified in the RBL Leadership Code 360 and MENTOR® leadership assessment tool which specifically targets identifying the key leadership attributes that predict leader success in both public and private sector organizations.

He has worked extensively throughout the UK and Europe and has also delivered in both the Middle East and the USA and enjoys both watching and playing football and going on family hikes with his wife and children.


Andy Proctor


Andy Proctor, CAPP, is a Principal with the RBL Group and a positive psychology expert with experience in adult education, communication & marketing, eLearning solutions, adult development theory, and customer service. Andy has successfully engaged leaders and delivered highly-valued training and development in a wide variety of organizations in Asia, North and South America, Europe, and the Middle East.

For the last five years, Andy has focused his research, practice and teaching on the science of human flourishing (for individuals, teams, and organizations), with an emphasis on leveraging mass media audiences to communicate his message. His work has been featured in The New York Times, ABC News, Fox Business and many other media outlets.

Andy recently presented his research on mindfulness at the IPPA World Congress of Positive Psychology and his research tools have been used by universities worldwide including Stanford, Duke, Florida State and many others. He is currently on his regional TEDx board and has coached several prominent TEDx speakers from Harvard and Yale Universities.

Prior to joining RBL, Andy held key roles in operations, sales, marketing, and training in a variety of organizations. Most recently, he worked for a large global corporation where he won numerous awards for his innovative leadership of a major strategic marketing and culture change effort. Previously, he founded and served as CEO of a rapid-growth start-up, providing successful communications tools for a niche market of young professionals. Andy began his career as a research analyst and has a degree in Social Psychology.

Andy loves traveling and exploring new cities with his wife. He plays the cello and enjoys his hobby of long-exposure astrophotography.

Ben Grimm

Client Partner

Ben Grimm is a Client Partner for the RBL Group.  In his role as a Client Partner, Ben focuses on building new client relationships with world class companies; increasing the contribution of people to the business by aligning the organizations benefits and offerings that helps create high performance cultures. 

Ben has almost two decades of successful sales and consulting experience working with other world class companies in the industries of tech, healthcare, consumer goods, and more. Ben brings a vast perspective to the industry that allows him to customize services to businesses across all industries. Ben received his undergraduate degree from Weber State University and his MBA from Brigham Young University. Ben lives in Salt Lake City and is married with four children. He enjoys spending time with his family and considers himself a continuous learner.

Christine Cleemann

Regional Managing Director, RBL Scandinavia

Christine Cleemann is the Regional Managing Director of RBL Scandinavia. In her work she is focused on customer-based solutions in leadership, global people development, commercial skills training, self leadership practices and HR innovation. For the past 5 years Christine has worked with RBL clients across the World in various industries helping business leaders and HR professionals increase their impact and build results with key stakeholders inside and outside their company.

“Making the organization work for the customer is key for any business to succeed today and tomorrow. This means connecting the agenda of the CCO, the CEO and CHRO to deliver in increasingly demanding market conditions. Together leaders need to link the behaviors of employees to the needs and challenges of customers.”

Christine is an innovative, engaging and experienced workshop facilitator - and an open-minded, trusted and candid coach and business partner.

As Senior External Lecturer at The Copenhagen Business School, Christine teaches the full-time MBA program in Strategic HR, and the ‘Master of Public Governance’ at CBS Executive.


Before joining RBL Christine previously served as General Manager of Global HR Capabilities in the multinational energy and transportation corporation A. P. Moller – Maersk in charge of global talent programs and HR organization development. She also worked as General Manager for Damco International and for the Danish Telecom company TDC. Additionally, she brings more than 14 years of consulting experience.

Christine has an MBA in international business and HR. She holds a Ph.D. in entrepreneurship and management studies from the Copenhagen Business School.

Darin Pauley


Darin Pauley is a Principal with The RBL Group. He consults extensively with both public and private sector clients, focused on leadership and talent development, organizational design, change management and strategy activation. Darin’s experience spans emerging markets, serving the Middle East, Africa, Turkey and Russia markets while Dubai based for nearly a decade, as well as mature markets while US based with global responsibility. 

Darin is well known for his expertise in organization design, leadership development, strategic HR and strategy activation. Prior to joining the RBL family, Darin was a top-talent while in leadership roles at General Electric and Emerson, as well as teaching and coaching at the university level. As Consulting Practice Leader for the Strategy and Leadership practice of GE Healthcare, Darin led several transformation projects with emphasis on Executive Development, Organization Design and Optimization and Strategy Assessment and Activation, for external customers. He also led the accelerated growth of multiple GE Healthcare businesses as a Regional HR Director.   

While at Emerson, Darin excelled in various HR leadership roles, from Senior Corporate Analyst to Global HR Director, and was influential leading strategic commercial initiatives aimed at developing consultative, solution selling capability.   

Darin holds a Masters of Human Resources and Industrial Relations from the University of Illinois, Champaign-Urbana, consistently ranked one of the top Strategic HR programs in the US. He also double-majored in Psychology and Political Science at Aurora University, graduating summa cum laude. He resides in Dubai with his wife and two sons. 

Darryl Wee

Managing Director, Asia

Darryl is the managing director of The RBL Group in Southeast Asia. He has more than 20 years experience in Business Consulting, Business Development, Human Resource, Marketing, and Communications. Darryl is a dynamic team player, a strategic thinker, and a change agent who is able to distill complex situations into executable action plans to align the organization to a common goal. 

His speciality areas are in Leadership, Strategic HR and Organizational Transformation.  Prior to joining The RBL Group, he held leadership roles in PriceWaterhouseCoopers (PwC), Agilent Technologies, PA Consulting Group, Nestronics Singapore and the Association of Chartered Certified Accountants (ACCA). 

Darryl holds a Masters of Business Administration from the Rutgers University, a Master of Science from South Bank University in London, a Bachelors of Social Science (Psychology) from the University of New South Wales in Australia, and a Graduate Diploma in International Management from the Helsinki School of Economics in Finland. He is also a certified user of the Myers-Briggs Type Indicators, DISC Target Training International, Extended DISC, CCI 360° Assessment and the PA Preference Inventory.

Dave Ulrich

Co-founder & Partner

Dave Ulrich is the Rensis Likert Professor of Business at the Ross School, University of Michigan and a partner at the RBL Group (https://rbl.net) a consulting firm focused on helping organizations and leaders deliver value. He has published over 200 articles and book chapters and over 30 books. He edited Human Resource Management 1990–1999, served on editorial board of 4 Journals, on the Board of Directors for Herman Miller (16 years) and Board of Trustees at Southern Virginia University, has spoken to large audiences in 88 countries; performed workshops for over half of the Fortune 200; coached successful business leaders, and is a Fellow in the National Academy of Human Resources. He is known for continually learning, turning complex ideas into simple solutions, and creating real value to those he works with in three fields.

Organization. With co-authors, he has influenced thinking about organizations by empirically showing how organization delivers 4 times business results over talent (Victory Through Organization), defined organizations as bundles of capabilities (Organization Capability) and worked to delineate capabilities of talent management (Why of Work; Talent Accelerator), culture change (GE Workout), learning (Learning Organization Capability), and collaboration (Boundaryless Organization).

Leadership. With colleagues, he has also articulated the basics of effective leadership (Leadership Code and Results Based Leadership), connected leadership with customers (Leadership Brand), shown how leadership delivers market value (Why the Bottom Line Isn’t), shaped investor expectations and ability to measure leadership (Leadership Capital Index), and synthesized ways to ensure that leadership aspirations turn into actions (Leadership Sustainability).

Human Resources. He and his colleagues have shaped the HR profession and he has been called the father of modern HR and HR thought leader of the decade by focusing on HR outcomes, governance, competencies, and practices (HR Champions; HR Value Added; HR Transformation; HR Competencies; HR Outside In). He spearheaded a “gift” book on the future of HR (The Rise of HR) distributed to over 1,500,000 HR professionals), in which 70 thought leaders freely share their insights.

Honors include:

Named to the Thinkers50 “Hall of Fame”, a recognition of lifetime achievement in influencing management
Chartered Fellow of the Human Resources Institute of New Zealand
Presidential lecture In Defense of Organization for Utah Valley University
Named the most “influential HR thinker of the decade”
Listed in Thinkers50 as management thought leader
Ranked #1 speaker in Management/Business by Speaking.com
Commencement speaker, University of Michigan Ross School of Business
Lifetime Leadership Award from the Leadership Forum at Silver Bay
Listed in Thinkers50 as a management thought leader
Lifetime Achievement Award from HR Magazine for being the father of modern human resources
Ranked #1 most influential international thought leader in HR by HR Magazine
Listed in Thinkers50 as a management thought leader
Ranked in Top 100 Thought Leaders in Trustworthy Leadership Behavior
Nobels Colloquia Prize for Leadership on Business and Economic Thinking
Lifetime Fellowship in Australia Human Resources Institute (AHRI)
Ranked #1 most influential international thought leader in HR by HR Magazine
Kirk Englehardt Exemplary Business Ethics Award from Utah Valley University
Why of Work (co-authored with Wendy Ulrich) was #1 best seller for Wall Street Journal and USA Today
Listed in Thinkers 50 as a management thought leader
Ranked #1 most influential person in HR by HR Magazine
Ranked #1 most influential person in HR by HR Magazine
Lifetime Achievement Award from American Society of Training and Development (ASTD)
Honorary Doctorate from University of Abertey, at Dundee Scotland
Ranked #1 most influential person in HR by HR Magazine in vote by influential HR thinkers
Dyer Distinguished Alumni Award from Brigham Young University, Marriott School of Management
Ranked #2 management guru by Executive Excellence
Named by Fast Company as one of the 10 most innovative and creative thinkers of 2005
President, Canada Montreal Mission, The Church of Jesus Christ of Latter-day Saints
Ranked #1 management educator and guru by Business Week
Lifetime achievement award from World Federation of Personnel Management
Listed in Forbes as one of the world’s top five business coaches
Society for Human Resource Management award for Professional Excellence for lifetime contributions
Lifetime achievement (PRO) award from International Association of Corporate and Professional Recruitment, and Employment Management Association
Warner W. Stockberger Lifetime Achievement Award from International Personnel Management Association

Erin Wilson Burns

Principal, MENTOR® Master Trainer

Erin is a principal with RBL where her client work includes organization design, executive coaching, and consulting in leadership development, and Co-Faculty/Coach with Dave Ulrich at HR Learning Partnership (HRLP).  She has almost 20 years of experience in leadership development, executive coaching, and organization design and transformation consulting with clients from a range of industries.

She has worked closely with many of RBL’s research initiatives, including the Top Companies for Leaders (with AonHewitt and Fortune) and the Human Resource Competency Study (with the University of Michigan) and has been responsible for the development of new products and methodologies.

Erin has almost 20 years’ experience in leadership development and consulting, working with Fortune 500 companies from a range of industries on how to best identify and develop tomorrow’s leaders.  She is also the author of several articles, including “Competency Models with Impact” (with Dave Ulrich and Laurence Smith), “How Top Companies Develop Their Leaders” (with Robert Gandossy), “Gauging Leadership Potential” (with T. O. Jacobs), “Top Companies for Leaders Research Report” (with Dave Ulrich), ”Building Capability: HR Strategic Partnering Skills (with Mark Nyman), “The Evolving Diversity Agenda” (with Dave Ulrich), and “Making Better Hiring Decisions: Evaluating Cognitive Capability and Personality Fit” (with Michael Friedman).

Prior to joining the consulting world, Erin worked at Harvard University Press where she was involved in the acquisition and production of books by some of the world’s leading thinkers.

Erin has an MBA from The University of Michigan Business School (now Ross School of Business).

Ernesto Uscher


“You can miss a lot of extraordinary moments in your life by having the wrong attitude.”

Prior to joining The RBL Group, Ernesto was Vice President & Partner of OD and Performance Consulting for HPI Colombia, a consulting firm representing RBL, DBM, SMG, Team Resources, and Bigby Havis in the region. His career started in the Business Consulting Division of Andersen, where he worked for seven years, leading to the position of Consulting Manager responsible for the Reengineering, ABC and Change Management Practices.
Areas of Expertise
Ernesto Uscher is a Principal with The RBL Group where he focuses on helping organizations improve through organization and leadership development. Ernesto’s work has been a blend of Business Process Reengineering, Organization Design & Continuous Improvement with Leadership & Team Development. Ernesto’s work currently emphasizes the development of Strategic Leadership and HR practices among the Hispanic Population in the United States, Latin America, and Spain.

You can contact Ernesto Uscher at:
801.373.4238, or at euscher@rbl.net

Ginger Bitter

Program Manager - HRLP / RBL Institute

Areas of Expertise
Ginger is the program coordinator for The RBL Institute, our premier HR development forum.  In this capacity, she oversees the Institute workshops, mini-forums, newsletters, and webcasts.  She works closely with our RBL Institute members.

Ginger also serves as the program manager and conference coordinator for The RBL Group’s public workshops.  She organizes, markets, and facilitates programs worldwide.  Some of the public workshops Ginger is involved with are “The HR Learning Partnership,” “The HR Value Proposition,” “Leadership Brand,” and “High Performance by Design.”

In addition, Ginger is the program manager for our HR Learning Partnership, an intensive two-week learning experience for high-potential and senior HR leaders.  Learning is split between classroom discussion and applied learning through a team project.  This real business project is then put into practice in the company.  The combination of joint learning and business application add significant growth to both the individual and the team.  Ginger has managed our HR Learning Partnership since its inception, 18 years ago.

Finally, Ginger serves as the program manager for our HR development experiences which are customized to meet the needs of our clients.  These experiences combine theory (new ideas), illustration (cases of companies applying the ideas), and application (tools to personalize the ideas).  Each program is based on a proven process that give participants the understanding, tools, and commitment they need to align people practices with the firm’s overall strategy, developing HR’s competency to drive business performance.

For 25 years, Ginger operated as Dave Ulrich’s executive assistant which involved coordinating his clients, presentations, and travel.

Henrick Carlsen


Areas of Expertise

Henrick is a Principal with RBL in Europe, focusing on HR Strategy, HR business partner development, organization design, restructuring and performance management. 


Prior to consulting, Henrick worked more than 6 years for the Fortune 500 company A.P. Moller-Maersk, a conglomerate within Oil, shipping and retail. He served in several strategic roles both in Group functions and Business unit functions, i.e. as Head of Headquarter HR and later also as Head of Organization Design in Maersk Line. He has been leading global transformation projects
and project roll-out across several Business units and across multiple countries.

Henrick’s career includes 10 years in businesses and 10 years in consulting - latest as Partner in The Consulting Firm working primarily with strategy execution, performance management, organization design and HR strategy with international clients. He began his career in Business Development with the national mail and parcel provider Post Denmark.

Henrick is an Industrial Engineer and studied marketing in Regensburg in Germany. He also taught at MBA programs at Copenhagen Business School on Strategic HRM and Ashridge Business School in Organisation Design.

Henrick is certified in Predictive Index, Disc profile, Lomminger Leadership Competencies, Cohesive Team concept and the RBL Leadership Code 360 tool.

Jade White


Jade is a Principal of the RBL Group and has nearly 25 years in the Strategic HR, Talent Management and Leadership Development fields. He is a co-author of Global HR Competencies: Mastering Competitive Value from the Outside-In and co-developer of the IMPACT HR Business Partnering Skills framework, assessment and workshop.

Prior to joining The RBL Group in 2010, Jade held leadership roles at Mars, Allianz, Capital One and Cendant with a deep focus in Learning and Leadership Development, Talent Management, OD, Strategic HR and Business Partnering.

Jade has delivered keynote speeches and workshops for thousands of people across the globe. Clients cite his personable style and credibility with all levels, given his experience as both an HR leader and practitioner, as keys to offering practical and impactful programs, coaching and consulting services.

While based in North America, Jade has worked in nearly 30 countries with a diverse list of clients to include: AARP, Allianz, Ally Financial, American Express, AXA, Best Buy, BHP Billiton, Carnival Cruise Lines, Deutsche Bank, Estēe Lauder, Exelon, Halliburton, Hershey’s, ING, Intel, IPG, Johnson & Johnson, Kraft, Lowe’s, Manulife, Mars, Mercedes Benz, Mondelēz International, Nestlē, Novartis, Travelers Group, TVA, QVC, the United Nations and the Walt Disney Company, among others.

Jade has a Master’s degree in Education and Human Development from George Washington University and a Bachelor’s degree from the University of Richmond with a concentration in HR Management. He and his family reside in New Jersey, where he won the popular election and served a term as Mayor of his town before retiring from politics. (For now, we think.)

Jeff Hanson


Jeff has worked for The RBL Group since 2012 and has worked on business transformation and strategy consulting projects across America and in Denmark, Germany, the United Arab Emirates, Saudi Arabia, and Oman. The primary focus of his work has been on enabling large-scale growth through organizational strategy and restructuring projects. He has worked with large multinational corporations within the US (e.g. Alexion, Baxalta, Carnival Cruise Line, Hyatt Hotel Corp, Trinity Health) and with multinational and regional organizations across the Middle East (e.g. Saudi Aramco, Oman Oil Company, Mobily, Engro Foods).

Prior to joining The RBL Group, Jeff worked at the University of Utah in their Technology & Venture Commercialization department where he used lean startup methodologies to vet and validate new technologies and inventions before they went to market. Jeff has a strong background in business strategy and financial analysis. Previously, he worked as an analyst for Ford Motor Company, where he received top performance evaluations, and as an analyst for several startups. Jeff graduated with a Bachelor’s of Science degree in from BYU’s business strategy program.

Jessica Johnson


Jessica Johnson is a Principal Consultant and directs RBL’s IP and product development as a member of the leadership team. She consults with organizations worldwide in various industries for both leadership development and strategic alignment of human resources.

Jessica serves as an executive coach, teacher, facilitator; and is dedicated to advancing the fields of Strategic HR and Leadership by connecting leaders with practical tools, leading edge theory, and opportunities to learn from each other.

She has published articles and book chapters on developing high potential employees and coaching.  A recent publication is a chapter in Marshall Goldsmith’s book Coaching for Leadership: Writings on Leadership from the World’s Greatest Coaches, published by Jossey-Bass.

Prior to RBL, Jessica worked with Cisco in strategic marketing.  She consulted with various stakeholders within and outside of Cisco and provided analysis to promote data-driven strategy decisions.

While at BearingPoint, a Washington DC-based consulting firm, Jessica worked both internally and consulted externally for the organization.  She managed the operations for BearingPoint’s Global Delivery Centers in India and China, and worked with a number of clients in the public sector. She provided management and technical consulting support to one of the USDA’s largest change programs designed to reengineer core internal business operations including Financial Services and Human Resources.

Jessica started off her post-graduate career working in Human Resources for civilian personnel in the US Department of the Army. Before completing her graduate degree Jessica was a live television sports producer of college football and basketball broadcasts for a regional network called SportsWest, a division of Bonneville International.
Jessica holds an MBA from Brigham Young University and lives in Springville, Utah.

Jessica looks forward to meeting you in person and can be contacted at jjohnson@rbl.net

Joe Grochowski

Managing Director, RBL Institute

Joe is the Managing Director of The RBL Institute – a think tank for senior HR executives from the world’s top companies.  He is an expert in designing and developing research and education forums for senior HR professionals.

Prior to joining The RBL Group, Joe was the Director of Executive Education at The Concours Group (acquired by nGenera Corporation in 2007).  During his tenure at Concours he led several leadership development programs for high potential HR and IT executives from the Global 500.

Joe also has a strong research background having served as a research analyst at The Research Board – one of the world’s leading think tanks for Fortune 200 CIOs and their direct reports.  During his tenure at The Research Board, Joe served as the Program Director of the Human Resources Management Board – a forum for IT HR professionals, which included clients from some of the world’s top companies including Wal-Mart, JP Morgan Chase, Shell, DuPont, Hoffman LaRoche, and BP.

Joe earned his B.S. in Psychology from Penn State University and a Master of Social Sciences from The University of Chicago.

Joe Hanson

CFO, Principal

Areas of Expertise
Joe Hanson is the CFO for The RBL Group. He is an experienced consultant recognized for leading businesses through complex business turnarounds and successful organization transitions, as well as strategic alignment and education.

Joe has consulted with companies in industries ranging from Lodging & Entertainment and Technology to Pharmaceuticals, Energy, and Communications, addressing business turnaround strategy, organization renewal and integrated change management. He received the Exemplary Change Management Practice Citation Award in 2004 from the American Society of Training and Development (ASTD) for the global restructuring of InterContinental Hotels Group, as well as the Value-add Consulting Team Award from the InterContinental Hotels Group. He developed and taught a training curriculum on Consulting Skills for Internal Professionals, delivering the course for several years to IT, HR, Process, Finance, and other internal support professionals.

He has worked as a manager for a high-growth consulting business as Managing Director, Division President, Chief Financial Officer, and Board Member. He also led client, project, and team management for intensive, global consulting engagements, including corporate turnarounds, global restructuring, new business launches, multi-business integration, support function redesign, cost reductions, and performance management and development.

Joe teaches these skills to Graduate Students at the University of Utah Eccles Graduate School of Business as an Adjunct Professor since 2006. He earned his MBA from the BYU Marriott School of Business with High Distinction, with an emphasis in Strategy and Finance, and a bachelor’s degree in accounting, with a minor in Spanish.

Justin Allen


“Great leaders are opportunity creators. Create opportunity, guide people to it, and hold them accountable to take advantage of it”

Justin is a Principal with The RBL Group and the Head of Operations for RBL’s Leadership Practice. He is dedicated to advancing the fields of Leadership and Strategic HR by connecting leaders with practical tools, leading edge theory, and opportunities to learn from each other.

Justin specializes in working with senior leaders to clarify the business strategy, and then design systems and processes that ensure leaders consistently deliver results to fulfill promises the organization has made to investors, customers, and all stakeholders. In doing this work, Justin has collaborated with leaders from the top companies in the world, including: P&G, Goldman Sachs, Mobily, Mars, Unilever, Abu Dhabi Investment Authority, Nokia, CIBC, IBM, Royal Bank of Scotland, IKEA, BNP Paribas, Gap, and several others.

Prior to leading RBL’s Operations in the Leadership Practice, Justin was the Managing Director of the RBL Institute where he built a lasting network of senior HR leaders, co-authored the highly praised book, HR Transformation, and oversaw significant growth that led to the RBL Institute being named “the #1 global think tank for strategic HR.”

Justin came to RBL from GE where he was consistently rated ‘top talent’.  In his tenure at GE, Justin worked as an HR Manager in a diverse business unit where he oversaw performance management, leadership development, staffing, communications, and union relations. Justin also held a variety of other positions at GE, including a training and development role at GE Crotonville and an operations manager role in Ciudad Juarez, Mexico.

Justin began his career as an international researcher in labor statistics and holds a master’s degree in business management and organizational behavior. Justin has enjoyed living around the world (Europe, Middle East, and North and South America) and loves going on adventures with his wife Emily and their children.

HR Transformation: Building Human Resources from the Outside In, with Ulrich,  Brockbank, Younger and Nyman. McGraw Hill 2009

“Culture from the Outside In” Strategic HR Review
“Creating Confidence in Crisis” Tata Management Review
“Linking HR to Customers” RBL Institute Quarterly
“Transforming HR” Tata Management Review
“Innovations in Staffing” RBL Institute Quarterly

Kaylene Allsop

Program Manager

Areas of Expertise
Kaylene manages the Project team for The RBL Group.  She also manages programs and activities related to client assessments and custom client programs globally. With over 15 years of organizing and implementing client projects, Kaylene brings extensive experience dedicated to client success with leadership and strategic HR initiatives.

Kaylene has coordinated projects and events with Fortune 500 companies in a range of industries and countries including Australia, Canada, China, Germany, India, Malaysia, Mexico, Norway, Singapore, Spain, Switzerland, United Kingdom, United States, and others.

Prior to joining The RBL Group, Kaylene managed internal corporate programs and events and has been the Senior executive and personal assistant to CEO’s of both public and private corporations.

Leslie Kawai


Leslie Kawai is a principal consultant with The RBL Group. She is also a principal partner and co-founder of Leverage Communications and an adjunct faculty member in the department of Organizational Leadership and Strategy at Brigham Young University’s (BYU) Marriott School of Business where she developed faculty business writing and oral-communications training and learning-outcome-assessment models as the former associate director of the management communications program. Leslie also teaches culture shock, volunteerism, and communications curriculum courses as a guest instructor for international student programs in Chicago, Washington D.C., and Boston. 

Leslie designs executive-performance, leadership development, communications strategy, and presentation-skills management consulting, with a former client list that includes American Express, DOMO, Silicon Valley Bank, SaltStack,  Silicon Slopes, and Inside Sales. Leslie is also a featured consultant with Crack the Funding Code, helping high-level entrepreneurs develop pitch presentations for raising early-stage seed funding. 

Her work has been featured in Forbes and Execunet. Leslie’s master’s degree is from BYU’s acclaimed organizational-behavior program. Leslie is highly experienced in cognitive behavior and its role in creating multimedia and communications; instructional-learning materials; and written and oral communication systems that facilitate sustained change. Leslie specializes in interpersonal and team communications systems as well as leadership-development programs.

Leslie is the former executive director of RealVictory, a non-profit organization that partnered with the Utah State Juvenile Justice Services and Adult Probation and Parole departments to research cognitive-behavior change programs to reduce recidivism among adult and juvenile criminal offenders. Leslie is co-author of Helping Offenders—What Works?

Leslie is passionate about social entrepreneurship and leadership development and currently currently serves on the board of Care Cuts, an organization that addresses homelessness and One Heart Bulgaria, a nonprofit organization that aids orphans and children with special needs in Bulgaria. Leslie has advised multiple non-profit organizations, including Soul Food USA, Promethean Spark, Musana Intl, Au Pair Weekend, and Global Education Allies.

Leslie has three children and resides in Springville, Utah

Mark Nyman

President, Organization Strategy and Design

Mark has spent his career assisting organizations in transforming themselves by creating strategic focus and then aligning the design of their organizations and/or support functions. He has used his expertise in large system change and executive development in start-ups, existing organizations, and in mergers/joint ventures settings. Mark uses high involvement as a way of building ownership and helps his clients think differently about the issues that challenge them.

He has worked with numerous clients including: Adidas, American Century, AT&T, Buffalo Wild Wings, Cisco, Comcast, Denver Children’s Hospital, Honeywell, Invesco, Johns Manville, Kellogg, Merck, Pfizer, Rio Tinto, RR Donnelly, Saudi Aramco, Shell Oil, Sun Microsystems, and Williams Energy.

Prior to RBL, Mark was the founder and president of Concinnity Consulting, an organization design and alignment firm based in Denver, CO. In this capacity he worked with numerous organizations in strategic restructuring as well as development of key executives and their teams.

Martha Liliana Ruiz

Associate Principal

Martha Ruiz
Associate Principal at The RBL Group

Areas of Expertise

Martha is an Associate Principal at The RBL Group since 2008.  She has participated in different projects and programs for clients like BBVA, Citibank, Florida Power & Light, Novartis, Royal Caribbean Cruises, Velux, Baxter, Royal Sun Alliance and Mondelez International among others.  Additionally, she has been supporting the development of the Latin America client base by customizing services and products for that market. 

She has significant experience in developing, implementing and managing human resources, talent and leadership initiatives, including consulting and coaching,  as well as facilitating training and strategic sessions. 

Martha has demonstrated skills supporting executive teams in organizational assessment and development of their roles in different organizations. Her focus is to support clients in the delivery of a value proposition for their organizations. 


Before becoming a consultant, Martha accumulated over 10 years of comprehensive work experience in Human Resources Management, working for multinational companies like Microsoft and Schering AG. In her different roles she had the opportunity to collaborate with senior management, conducting Human Resources strategic planning and managing organizational transitions and changes to support corporate goals. 

Prior to joining The RBL Group she worked as a consultant for HPI Colombia, a consulting firm representing RBL, DBM, SMG, Team Resources, and Bigby Havis in the region, where she participated in projects involving career management, transition and change, teambuilding and competency development for a wide range of clients in private and public sectors. 

Martha has a degree in Psychology with an emphasis in Organizational Psychology. 

She lives with her family in Miami, Florida.

Michael D. Phillips, Ph.D.


Michael is Senior Principal Consultant with the RBL Group. His work is focused on leadership development, Human Resources, organizational change management and creating high performance individuals and organizations through performance and talent management. Michael has taught, trained and lectured throughout the United States, Latin America, Europe, the Middle East and Asia. Known for his dynamic teaching, lecturing, and group facilitation, Michael has designed and taught courses for every level of learner, from grade-schoolers through graduate students, working professionals and retirees.

Michael is an expert in the development and roll-out of on-line performance and talent management systems. He consults extensively with organizations as they work to develop stronger leadership and deal with significant change. Recently, three of the leadership development programs he has helped to develop for major organizations were recognized with gold medals from Brandon Hall. He also does a great deal of work in curriculum and instructional design.

He has coached and trained hundreds of leaders throughout the world and has helped design change initiatives and strategies at a number of major corporations. As a coach, he has worked with Marshall Goldsmith and drawn from his expertise. Recent coaching engagements have included the CEO of a bank in the United Arab Emirates, the head of Latin American operations for a major international credit card, and a group of high potential leaders at one of the world’s largest sovereign wealth funds.

Prior to his consulting career, Michael was a university professor. He holds a Ph.D. from the University of Chicago. He is the author or editor of more than 35 books, articles and reviews and has served on the boards of several associations and foundations. The recipient of numerous research grants and awards, he worked for the May Department Stores Company prior to his academic career. He is the former Managing Director of the Center for Leadership Solutions. He is married to the internationally-known choreographer Rebecca Wright Phillips and they have three children.

Some of his recent clients include Gulfstream, Enbridge, MasterCard, Walgreens, CIBC (Canadian Imperial Bank of Commerce), Novartis, YUM! Brands, Asurion, Xchanging, Northrop-Grumman, Emirates Islamic Bank, the Abu Dhabi Investment Authority, Mobily of Saudi Arabia, EQUATE of Kuwait, Thomson-Reuters, Spectrum Brands, Southern California Edison, Shaw Industries of the Berkshire-Hathaway Group, Ancestry.com, ViJohn, Citigroup, and Prometric. 

Nate Thompson


Areas of Expertise
Nate is a Principal with the RBL Group and the CFO (Chief Fun Officer). His areas of expertise include building high value-added business strategies together with powerfully aligned and actionable implementation plans. He helps companies identify and create organization capabilities that will add the greatest value to customers and shareholders. Nate does extensive work helping senior leaders analyze their company’s leadership and HR competency models to bring them into alignment with their overall business strategy. His work focuses on aligning the internal behaviors of leaders and employees with the expectations of key external stakeholders to create a powerful leadership brand for the organization.

During his time at RBL, Nate has developed an impressive list of corporate clients. These include LG, Mobily, CIBC, Gap, Dow, Nokia, Kerzner International, Raytheon, Siemens AG, Roger’s Communications, United Technologies, Pfizer, Novartis, Avon, DHL, Statoil, Abu Dhabi Investment Authority, the Singapore Ministry of Manpower, and several others.

Before coming to RBL, Nate worked at Intel where he had considerable experience in survey design, analysis, customer experience, and channel marketing. He supervised efforts to link the mind-set and practices on the inside of the company with market requirements on the outside. In this role he worked closely with line executives on the inside and with targeted customer groups on the outside.

He has worked in countries throughout the world including Taiwan, China, Saudi Arabia, the United Arab Emirates, Singapore, Malaysia, South Africa, Germany, France, UK, Latin America, Canada, and the US. He speaks fluent Mandarin Chinese and holds a master’s degree in business management and organizational behavior.

Norm Smallwood

Co-founder & Partner

Norm Smallwood is a recognized authority in developing businesses and their leaders to deliver results and increase value. His current work relates to increasing business value by building “outside in” organization, leadership, and people capabilities that measurably impact market value. In 2000, Norm co-founded The RBL Group with Dave Ulrich.

Norm partners with clients to increase the contribution of people to the business by aligning the organization to foster high performance cultures that resonates with customers. Outputs include distinctive organization capabilities and recognizable leadership brand.  Success is defined as increased confidence in future by investors, customers and employees.  This translates in publicly traded firms to a higher stock price and a strong reputation for the business.

In 2010, the Harvard Business Review recognized Norm in an ad for the magazine as doing “innovative and ground-breaking work on effective leadership.”

Norm has co-authored eight books: Real-Time Strategy, Results-Based Leadership, How Leaders Build Value, Change Champions Field Guide, Leadership Brand, Leadership Code, and Leadership Sustainability. Harvard Business School Press will publish his latest book, Agile Talent, coauthored with Jon Younger in February 2016.  He has published more than a hundred articles in leading journals and newspapers including Washington Post, Forbes, Harvard Business Review and Financial Times and has contributed chapters and Forewords to multiple books. Norm has been a frequent blogger on HBR Online where his blog on Personal Leader Brand was highlighted as one of ten most read of 2010.

Norm was a faculty member in executive education at the University of Michigan in the Ross School of Management between 2001 and 2003.

For several years, Leadership Excellence magazine has ranked Norm as one of the top 100 Global Voices in Leadership and the RBL Group as one of the top leadership development firms in the world.

Prior to co-founding the RBL Group, Norm was a founding partner of Novations Group, Inc. where he led business strategy, organization design, and human resource management projects for a wide variety of clients spanning multiple industries. Before this, he was an organization development professional at Procter and Gamble in a start up business in Georgia and in Calgary, Alberta with Esso Resources Canada. Norm and his wife Tricia enjoy their children and grandchildren as well as their wide variety of pets including two Great Danes, three cats and a school of koi fish.


T. Owen Jacobs

Senior Fellow

Dr. T. Owen Jacobs is currently an RBL Senior Fellow, Executive Leadership Assessment and Development. From 1995 to 2005, he held the Leo Cherne Distinguished Visiting Professor of Behavioral Science Chair at the Industrial College of the Armed Forces, National Defense University. There, he taught courses in Strategic Leadership, and Creative and Critical Thinking. He also created and directed the College’s Executive Assessment and Development Program. From 1974 to 2005, Dr. Jacobs served in a series of assignments with the U. S. Army Research Institute for the Behavioral and Social Sciences, where he completed landmark research on strategic performance requirements and the developmental processes required to produce strategic leadership skills. He began research on leadership in 1957 with Carl Lange, developing a social learning theory-based concept of the functional roles of leaders in groups. Dr. Jacobs received the B.A. and M.A. degrees from Vanderbilt University, and the Ph.D. from the University of Pittsburgh.

Throughout his career as an Industrial Psychologist, Dr. Owens Jacobs has researched and collected data on the connections between personality, interpersonal skills and conceptual ability with leader effectiveness. In addition to developing a leadership assessment battery while working with ICAF in the 1990’s, he also conducted developmental feedback for students and certified faculty to provide developmental feedback to students.

After leaving ICAF, Dr. Jacobs re-engineered the MENTOR® Leadership Assessment to specifically target identifying the key leadership attributes that predict leader success in both public and private sector organizations. The particular instruments chosen for inclusion in the MENTOR® system, and the attributes they assess, are designed to enable the discovery of specific developmental needs at the middle, senior and top executive level and are considered highly predictive of future leader success.

Dr. Jacobs has more than a decade of experience interpreting psychometric profiles in the context of competency-based professional development. He authored the expert system underlying the MENTOR® Leadership Assessment and the handbook used for teaching how to interpret measures from the Battery.  He has conducted developmental sessions for hundreds of students and senior leaders using reports generated by the MENTOR® expert system.

Tricia Smallwood

Speakers Bureau

Tricia began her career as an educator over 30 years ago, first as a writer, then as a speaker, and eventually as a marketer.  During that time, she served as VP of Marketing for Prime Learning International and International Consultants, designing workshops and marketing some of the nations top speakers.

She became RBL’s first employee in 1999 and remains Norm Smallwood’s boss to this day. During the past 11 years at RBL she has worn many hats, including running HR. She developed RBL’s speaker’s service and continues in that capacity. This position supplies her endless opportunities to learn and to meet great people. Tricia’s hobbies include travel, showing Great Danes, and managing her Koi pond.

Wayne Brockbank

Emeritus Principal

Dr. Wayne Brockbank is the first partner emeritus of The RBL Group.  Professor Brockbank has made significant contributions as a Clinical Professor of Business at the Ross School of Business at the University of Michigan, and as a consultant and executive educator at The RBL Group.

Wayne’s research, consulting and teaching made important contributions to strategic human resource management strategy and implementation, and international business.  As a researcher, he co-authored four ground breaking books: Competencies for the New HR (2003), HR Value Proposition (2005), HR Competencies (2007) and HR Transformation (2009).  These books were based on the 20 year long research project on HR Competencies. He has also published significant articles in Human Resource Management Journal, Human Resource Planning, Harvard Business Review and Personnel Administrator and has contributed numerous book chapters. In 1989, 1996 and 2000, he received the best HR paper of the year from the Society of Human Resource Management and the Human Resource Planning Society.

As an educator, at the University of Michigan’s Executive Education Center, Wayne directed the Director of the Center for Strategic Human Resource Leadership.  He was the Faculty Director of the Strategic Human Resource Planning Program and Co-Director of the Advanced Human Resource Executive Program and the Human Resource Executive Program.  These executive programs are consistently rated over the last twenty years as the best HR executive programs in the United States and Europe by the Wall Street Journal, Business Week and Leadership Excellence.  He was also the founding Faculty Director of the Michigan Global Executive MBA.

He is also the Director of the Michigan Human Resource Executive Programs in Hong Kong, Singapore, United Arab Emirates and India as well as the Michigan Global Program in Management Development in India.  And, he is a Distinguished Visiting Professor of Business Administration at Instituto De Altos Estudios Empresariales (Argentina) and has taught in university executive programs in Australia, Hungary, the Czech Republic, the Netherlands, England, Korea, Kuwait, Saudi Arabia, Ireland, China, Malaysia, Kenya, Ghana and Nigeria. 

Professor Brockbank has also contributed to the development of the field of strategic HR management. He served on the Board of Directors of the Society of Human Resource Management and the Human Resourced Planning Society.  He has participated in workshops for the Academy of Management, Linkage, The Conference Board, SHRM, Singapore Civil Service, Strategy Planning Forum, IQPC, and Human Resource Planning Society among other organizations.  He has consulted throughout the world with major global corporations including the BAE Systems, Boston Scientific, Cardinal Health, Cathay Pacific Airways, Cisco, Citigroup, Eli Lilly, EQUATE, Exxon-Mobil, General Electric, General Motors, Godrej Group, Handelsblatt, Harley-Davidson, Hewlett-Packard, IBM, ICICI Bank, JP Morgan (India), LaFarge, LG Electronics, Medtronic, Microsoft, Motorola, Perez Companc, Rolls Royce, Royal Mail, Saudi Aramco, Shell, Sony-Ericsson, Tata Group, Texas, Instruments, Unilever, United Bank of Switzerland, Verizon, Wal-Mart, Walt Disney Corporation, and Wyeth.

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Beverly Davids

Consulting Partner

“In every organization, there is a wealth of untapped human potential waiting to be unleashed”

Areas of Expertise
Bev is a Consulting Partner with The RBL Group, helping clients develop and execute organization strategies to maximize individual and business performance.  She specializes in change management, organization design, high-performing teams, employee and leadership development, and process improvement.

Prior to becoming an external consultant in 1994, Bev led Organization Change & Effectiveness and Leadership Development departments at General Electric Canada, and was an internal consultant at a leading global energy producer.  As an internal and external consultant, she has led strategic projects such implementing self-managing teams in factory and white collar workplaces, implementing Work-Out™ (employee-involvement process improvement activity) and change management processes, designing and implementing diversity awareness activities, customer satisfaction and leadership development strategies, and implementing performance improvement processes. She has developed and facilitated numerous executive and leadership development programs.

Bev has over 30 years of experience in internal and external consulting with Fortune 500 companies in industries such as communications, financial services, oil and gas, health care, fast-moving consumer goods, retail, manufacturing, and distribution. She has worked globally with companies such as Bell Canada, Boeing, CP Rail, DHL, Energizer Personal Care, General Electric, Polaris Industries, Tesco PLC, and Unilever PLC. 

Bev holds a Masters of Science in Organization Development (MSOD) from Pepperdine University.

Bob Hargadon

Consulting Partner

Bob Hargadon is a Consulting Partner with RBL, focusing on helping organizations transform culture, talent management practices and HR organizations and processes. Bob helps leaders deliver higher levels of organizational, team and individual performance by aligning business and talent initiatives, prioritizing key strategies and developing roadmaps.

Bob brings 30+ years of leadership development and Human Resources experience to his work with RBL. For the most recent 11 years, Bob was CHRO at Alere (purchased by Abbott) and drugstore.com (purchased by Walgreens.) Before that, Bob held senior Leadership Development roles at Microsoft, Boston Scientific and Fidelity Investments. Bob’s experience also includes 12 years consulting with Novations Group and Harbridge House (acquired by PwC.) Bob’s life experience includes 15 years living outside the US (Colombia and France.)

Bob holds a bachelor’s degree, cum laude, in Economics from Harvard University, including course work at Harvard’s School of Education. Bob also served as Adjunct Faculty for the Certificate Program in Strategic Human Resource Leadership at the University of Washington.

Brooke Derr

Consulting Partner

Areas of Expertise
C. Brooklyn (Brooke) Derr is currently a private consultant. His special areas of interest are management development, career development, work-family issues, conflict management, internationalizing top management, and organizational development. He is currently conducting studies on cross-cultural career orientations and leadership development. He teaches international human resource management, global leadership, and work-life balance.

Brooke has been a consultant and executive education teacher to international corporations and government organizations around the world, chiefly in the areas of career and management development, high-potential management, internationalizing managers, and conflict management. Some of these organizations include the LG Group (Korea), Schindler, Generali Insurance, Groupe Totale, Zurich Insurance, Kodak (Europe), Johnson & Johnson (Europe), Pioneer, Warner Lambert, Beckton-Dickinson, Texas Instruments, the World Bank, the U.S. Navy and Salt Lake City Corporation.

Brooke has extensive experience as a professor having taught at EM Lyon, France; the International Institute of Management Development (IMD), Lausanne, Switzerland; INSEAD in Fontainebleau, France; the University of Utah, Harvard University, UCLA, the Naval Postgraduate School, and as the Staheli Professor of International Human Resource Management at the Marriott School of Management at BYU where he remains an emeritus professor.

Brooke is American and speaks French. He graduated in political science with honors from the University of California at Berkeley and took his doctorate in organizational behavior from Harvard University.

Charlie Tharp

Consulting Partner

Charlie Tharp is the Chief Executive Officer of the Center On Executive Compensation. In that role, Dr. Tharp is responsible for setting overall policy positions and research initiatives undertaken by the Center and representing the Center in public forums. He is also Executive Vice President of HR Policy Association. Tharp is a Visiting Lecturer in the School of Industrial and Labor Relations at Cornell University.

Tharp has over 25 years of corporate experience, including key human resource positions with General Electric, PepsiCo, Pillsbury, CIGNA and Bristol-Myers Squibb, where he served as Senior Vice President of Human Resources. Tharp also served as the interim Executive Vice President of Human Resources for Saks, Incorporated. Earlier in his career he served as an executive compensation consultant for the global consulting firm of Towers Perrin. Tharp has held teaching appointments at Cornell University, Northeastern University and Rutgers University and has taught graduate level courses in executive compensation and HR leadership. He is also a Fellow and Research Scholar at Boston University’s Human Policy Institute.

Tharp holds a Ph.D. in Labor and Industrial Relations from Michigan State University, J.D. from the Quinnipiac School of Law, a Masters in Economics from Wayne State University and a BA from Hope College where he was Phi Beta Kappa and a Baker Scholar. In 1998 Tharp was elected a Fellow of the National Academy of Human Resources and in 2010 was elected a Distinguished Fellow of the Academy, the highest honor in the HR profession. He previously served as President of the Academy, former member of the NAHR Board of Directors and has served as a past Vice Chairman of the Board of Directors of HR Policy Association.

Dan Smith

Consulting Partner

Dr. Dan Smith is a partner with The RBL Group and is the founder and principal of Leadership Solutions Four based in Kimberton, PA, near Philadelphia. He is a specialist in strategic organization design, analysis of work processes, and development of leadership systems at both the enterprise and work-unit levels. He provides executive assessment and coaching support for clients, and he has developed and utilizes advanced proprietary methods for organization structure analytics and talent pool development.

Integrated with his consulting practice, Dan also has been active as a graduate faculty member. Most recently, he was associate professor of management and director of the MBA program at Eastern University in Philadelphia.

Dan holds undergraduate degrees in psychology and sociology from the University of California at Santa Barbara, a masters in clinical psychology from Pepperdine University and a doctorate (with empahsis in measurement, statistics and program evaluation) from the University of Southern California. He is a licened industrial/organization psychologist and he is professional qualified for AACSB faculty accreditation.

Danny Coulbourn

Consulting Partner

Areas of Expertise
Danny is a Faculty and Consulting Partner with The RBL Group focusing on strategic HR, talent planning, organization development, strategy, coaching, culture, change management, and leadership consulting.

Prior to consulting, Danny spent 10 years at Capital One where he managed and led teams of training and performance consultants, developed learning and organizational strategies for employees in Brand Marketing, Customer Service Sales, Human Resources, and the company’s Internet business.  During this time, Danny also became an expert in facilitating Sales Processes, Ideation, Performance Management, and Conflict Resolution and led consulting/coaching events for senior management teams on issues of culture, performance management, change leadership and organizational effectiveness.

Danny has spent the past 8 years as an independent consultant leading, developing and facilitating large-scale programs for Capital One, SNL Financial, Motorola, St. Jude Hospital, American Express and USAA among others.

Danny also has consulting and facilitation expertise in leadership and management development, idea creation and innovation implementation, sales skills and process, project management, communication skills and strategy, course design, and change management.

Danny holds a degree in Sport Science/Medicine from the University of Richmond, and he is a Master Certified Facilitator, Coach, and Consultant.  He and his family reside in Richmond, Virginia.

Deepal Sooriyaarachchi

Consulting Partner

Deepal is a seasoned corporate executive who led one of the largest insurance companies in Sri Lanka as Managing Director of AVIVA. Deepal also served on the regional practice board of Zurich Financial Services. He has over three decades of work experience, including fifteen in corporate management. A Chartered Marketer by profession, he was known as a leader with a flair for HR. Deepal currently serves on the boards of several corporations: AIA Insurance Lanka, Sampath Bank, Pan Asian Power, and Hemas Manufacturing.

Deepal also brings a unique blend of modern management thinking and “ancient Asian wisdom” to his work. He teaches principles of mindfulness to leaders to help them improve their personal proficiency and be more effective in their lives and jobs. Deepal has authored over 15 books and contributes regularly to print and electronic media. He is passionate about developing people, and helps his clients align people with strategy. His innovative approaches led to an appointment from the Sri Lankan government as head of the Sri Lanka Inventors Commission, which promotes innovation in the country.

Deepal is a versatile, multifaceted teacher with executive education from Stanford, the Asian Institute of Management, and the National University of Singapore.

Dick Beatty

Consulting Partner

Richard W. Beatty, Ph.D., is a Core Faculty member at the University of Michigan’s Executive Education Center; Professor of Human Resource Management at Rutgers University; Director, Executive Master’s in HR Leadership (Rutgers); Director, Executive Master’s in HR Leadership-Europe (Bocconi University, Milan, Italy, and Rutgers). He received his B.A. from Hanover College (in biology and genetics), his M.B.A. from Emory University and his Ph.D. (in human resources and organizational behavior) from Washington University.

Dr. Beatty has published in the Academy of Management Journal, Journal of Applied Psychology, Personnel Psychology, Organizational Dynamics, Journal of Management, Human Resource Management, Human Resource Planning and the Sloan Management Review among others. His books include Personnel Administration: An Experiential Skill-Building Approach (Addison-Wesley), which won the Society for Human Resource Management’s book award; The Performance Management Sourcebook (HRD Press, 1995), The Compensation Sourcebook (HRD Press, 1988); Performance Appraisal: Assessing Human Behavior at Work (Kent/ Wadsworth, 1984), The Strategic Human Resource Management Sourcebook (1988), The Productivity Sourcebook (HRD Press, 1988), and Reengineering the Workplace: An Annotated Bibliography (1993). He is co-author of The Workforce Scorecard: Managing Human Capital to Execute Strategy (Harvard Business School Press, 2005), named as one of the top ten must-reads for HR leaders by Human Resource Executive, and “A” Players or “A” Positions?
 The Strategic Logic of Workforce Management (Harvard Business Review, 2005). He also edits a series of books on personnel/human resources topics for South-Western Publishing. He has twice been the recipient of the Human Resource Planning Society’s Research Awards and also served on the editorial boards of the Academy of Management Review, Journal of High Technology Management, Human Resource Planning, and is an associate editor of Human Resource Management. He has presented three professional work- shops for the Society for Industrial and Organizational Psychology and designed the first doctoral consortium offered by the Personnel/ Human Resources Division of the Academy of Management. Dr. Beatty participated in the initial designs of the American Compensa- tion Association’s Cert 11 (Performance Measurement) and Cert 12 (Alternative Reward Strategies) certification courses. He regularly teaches in the Executive Human Resource programs at Cornell, Michigan, Pittsburgh, and Wharton.

In addition to his career as an educator, Dr. Beatty has been a consultant for a variety of organizations. He is a member of the Personnel/Human Resources Division of the Academy of Management, member of the American Psychological Association, American Compensation Administration, and the Society for Human Resource Management and has served as a board member of the SHRM Foundation.

Dr. Beatty’s administrative experiences include chairman of the Department of Management (Rutgers), chairman of the Human Resource Management Department (Rutgers), Director, Center for Management Development (Rutgers), chairman, Department of Management and Organization (University of Colorado), former president of the SHRM Foundation and chairman of the Personnel/ Human Resources Division of the Academy of Management, and managed a team of six over a three-year period in three business units with General Electric’s “Work-Out!” process. He was also the Business Coach to the Executives-in-Charge of GM Quality during General Motor’s “GoFast!” effort.

Dixon Thayer

Consulting Partner

Successful leadership is a function of driving:
• Right people in the right jobs
• Skilled & motivated
• With clear expectations
• Working as a team
• In a ‘no-excuses’ culture.

Areas of Expertise
Dixon Thayer is a Consulting Partner with The RBL Group. His areas of expertise are business turnarounds and regenerative growth, change management, leadership and value creation. He has led the acquisition and integration of numerous businesses, supported a successful IPO on NASDAQ, and led two significant divestitures.

Dixon has written a number of articles and lectured on topics including “Teaching Elephants to Dance,” “Paradox Navigation,” and “Creating Value & Distinctiveness in Commodity Based Industries.”  He has been a guest lecturer at the University of Michigan, the American School of International Management, the London School of Business, the Duke Fuqua School of Business and The 3M Annual Senior Officer Conference.

Dixon has over thirty years experience in direct leadership of line management. He has held significant senior leadership positions in large organizations in the US, Europe and Latin America during critical times of change, including:

• CEO of I-Trax, Health Management Solutions; the leader in “on-site” health & wellness facilities for large self-insured employers
• CEO of Greenleaf Auto Recyclers; an industry leader. Dixon led a leveraged Buyout to acquire this orphaned division from Ford Motor Company in 2003. Led the turnaround and profitable resale to Schnitzer Steel
• CEO of Global New Business Operations for Ford Motor Company where he led a $3.0B portfolio of newly acquired businesses in need of profitable integration & leverage
• Vice President of Research, Development, Engineering & Global Growth for Kimberly Clark Corp.
• COO of Scott Paper’s European AFH division where he engineered a significant turnaround to profitability by restructuring into two separate entities
• Founder & CEO of Systemas Institucionales Crisoba, of Mexico; the largest and most successful “institutional products” business in Mexico, based on a strategic distribution alliance between 3M, S.C. Johnson, Rubbermaid, and Scott.

Dixon currently advises the senior executives of one of the largest financial institutions in the world, and serves on the I-Trax Board of Directors (AMEX). He also serves on the Board of Speakman CRS, a market leading plumbing & appliances business and advises two Private equity firms regarding potential acquisition opportunities.

Dixon received his B.S. in economics from the Wharton School of Business, University of Pennsylvania.


Edana Desatnick

Consulting Partner

Areas of Expertise
Edana is a Consulting Partner with The RBL Group focusing on strategic HR, talent planning, organization development, strategy, executive coaching, culture, change management, and leadership consulting.

Prior to consulting, Edana had worldwide responsibility for Organization Development at Merck.  In that capacity, she had responsibility for global leadership/talent planning, performance management and development, and led consulting/coaching to the senior management team on issues of culture, change leadership and organizational effectiveness.

Edana’s career includes senior OD/HR leadership roles in a number of leading organizations.  Prior to joining Merck, she was Vice President of Organization Development at Honeywell, providing OD leadership in the merger integration of the AlliedSignal and Honeywell organizations.  She has also served as Senior Director of Organization Development at Nabisco Brands and at Pepsi prior to that.  She began her career in OD/strategy as a member of Coopers & Lybrand’s global strategy consulting practice.

Edana holds a M.B.A. from The Wharton School, University of Pennsylvania and a B.A. in economics from Tulane University.  She and her family live in Basking Ridge, New Jersey. 

Gordon Hewitt

Consulting Partner

Gordon Hewitt is Adjunct Professor of Business Administration, and formerly Distinguished Visiting Professor of Corporate Strategy, at the Ross School of Business, University of Michigan. His interests cover the fields of global competition, corporate strategy, and the value added of execu- tive leadership. Gordon has been the highest rated core faculty member on Michigan’s senior executive programmes for many years. He is also Distinguished Professor of Corporate Strategy and International Business at Duke Corporate Education.

He was given the 2007 International Distinguished Faculty Award by the Institute of Management Studies whose members comprise leading academics and consultants worldwide. His academic awards include the title of Honorary Professor at the Faculty of Social Sciences, University of Glasgow, Scotland, where he started his career.

As a consultant, he works at Board level with many international corpora- tions. He has been involved in major strategy and executive development programmes for corporations such as Pfizer, Time Warner, Zurich Financial, IBM, Honeywell, PWC, Shell, Verizon, Credit Suisse, Mars Inc, and Standard Chartered Bank.

Gordon is widely acknowledged as one of the world’s leading authorities on the challenge of competing and creating advantage in dynamic, com- plex markets. Recently he has chaired meetings of European and American CEOs and Board Chairmen to discuss the future of corporate strategy and corporate governance. His forthcoming book – Strategy as a Process of Dis- covery – will deal with the changing demands on strategy and leadership in the new global business landscape.

Born and educated in Glasgow, Gordon Hewitt now travels extensively throughout the USA, Asia and Europe. His principal home in still in Scot- land, and he is a member of the International Advisory Board of Scottish Enterprise. He was also Chairman of Court, the Governing Body, at the University of Abertay Dundee from 2003 to 2009.

Gordon Hewitt was awarded a CBE (Commander of the British Empire) for services to business in the Queen’s 2007 New Year’s Honors List. In March 2008 he was elected a Fellow of the Royal Society of Edinburgh, Scotland’s national academy of science and letters.

Jeff Dyer

Consulting Partner

Jeff Dyer (Ph.D., UCLA, 1993) is the Horace Beesley Professor of Strategy at the Marriott School, BYU where he serves as Chair of the Department of Organizational Leadership & Strategy. Before joining BYU, Dr. Dyer was a professor at the University of Pennsylvania’s Wharton School where he maintains an adjunct professor position and continues to teach Executive MBAs.

Dr. Dyer has considerable consulting experience having spent 5 years working as a strategy consultant and manager at Bain & Company, where he consulted with such clients as Baxter International, Kraft, Maryland National Bank, and First National Stores.

Dr. Dyer’s teaching and research is focused on innovation, organizational change, and strategic alliances. He is the only strategy scholar in the world to have published five times in both Strategic Management Journal (the top academic journal devoted to strategy) and Harvard Business Review (the top practitioner journal). His research has been quite impactful, as evidenced by the fact that according to GoogleScholar he has over 10,000 citations to his work and was recognized by Essential Science Indicators as the 4th most cited management scholar and 17th most cited overall scholar (1996-2006) in the combined fields of management, finance, marketing, operations, and economics.

His research has won awards from the Academy of Management, Institute of Management Science, Strategic Management Society, and McKinsey & Company. His Oxford book, Collaborative Advantage, was awarded the Shingo Prize Research Award and his article “The Innovator’s DNA” was the McKinsey Award runner-up for the best article in Harvard Business Review in 2009.

Dr. Dyer regularly gives speeches, consults, and conducts training programs in the areas of innovation, change, and strategy. Dr. Dyer’s recent Innovator’s DNA clients include General Electric, General Mills, Gilead Sciences, Harley Davidson, Hewlett Packard, Johnson & Johnson, JR Simplot, Intel, Medtronic, and Sony. He teaches in executive programs at the Wharton School, Northwestern University, and UCLA. He has won numerous teaching awards, including the University of Pennsylvania’s top award, the “Excellence in Teaching Award.”

Julio Zelaya


Julio is a Principal with the RBL Group. Inspiring people to become their best version is Julio’s calling and what he loves to do in each encounter with another person or organization.

Julio is a graduate from the Post Doctoral program in Management and Marketing from Tulane University, holds an MBA from INCAE Business School and has several certificates from Babson, Harvard, MIT, Cornell, and The American Society for Training and Development. He is Fellow of the Tenth Cohort of the Central American Leadership Initiative (CALI) of Aspen Institute and member of the Aspen Global Leadership Network. Julio is co-author of two best selling books: SuccessOnomics with Steve Forbes and Transform with Brian Tracy and the best selling series in Latin America La Travesía del Emprendimiento (The Voyage of the Entrepreneur).

Passionate about training and development, Julio has trained more than 250,000 people in Latin America and the United States both in Spanish and English workshops with The Learning Group, a company he founded in Guatemala in 2007. He has shared stages as keynote speaker with Peter Diamandis, Marc Victor Hansen, and Dave Ulrich. His work has been seen on ABC, CBS, FOX, NBC, E! In The United States and major media in Latin America. Some of his current clients include Walmart, Abbott, Novartis, Kelloggs, Millicom, TIGO, PepsiCo, Exxon Mobil, Kimberly Clark, Gerdau Metaldom, Kimberly Clark, Henkel, Chevron, and Citibank, among others.

His areas of expertise include entrepreneurship, intrapreneurship, and how to lead a life of purpose. He loves to write and is currently working on his next book.

Julio was named Major for a Day in Guatemala City in 1990. He is married with Sofía and lives with his children Juan Ignacio and Natalia.

Keir Carroll

Consulting Partner

Areas of Expertise
Keir is a consulting partner with The RBL Group.  Keir’s passion lies in interactive learning which integrates ideas, instrumentation, skill practice, action learning and coaching so as to build organizational talent for the present and the future.  He specializes in designing and delivering fast-paced, practical, and hugely entertaining workshops which boost leadership and communication skills throughout an organization.

Keir has over twenty years’ experience as a facilitator, trainer, training designer, and speaker, working in North America, South America, Europe, Africa, Asia, and Australia, with for-profit and not-for-profit organizations. 

From 1997-2007, he was on the faculty of the prestigious Center for Executive Development, designing and delivering board-room to shop-floor workshops worldwide in Values-based Leadership and Transformational Change.

From 1991-2001, Keir was on the faculty of Rensselaer Learning Institute and the world-renowned Center for Creative Leadership (CCL), where he was lead facilitator and feedback coach for the flagship Leadership Development Program,  as well as Looking Glass Experience, Targeted Innovation and Foundations of Leadership. 

Since founding Keir Carroll & Associates in 1985, (before which, he had real jobs) he has served such diverse clients as General Electric, CDW, Ropes and Gray, Boston Medical Center, MTV, Bose, Random House, St. Petersburg Times, United Technologies, AT&T, Ford Motor Company, American Airlines, Georgia Pacific, Shell Oil, The NBA, Harvard University, Bristol-Myers-Squibb, Price-Waterhouse Coopers, Delco-Remy, General Dynamics Electric Boat, CIT, Toyota, Ryder Truck, Aetna, New Balance, Symbol Technologies.

Keir has taught at Boston University, Suffolk University, and UNC-Chapel Hill.

He has Masters degrees from Cambridge University and Boston University.

Marshall Goldsmith

Consulting Partner

Dr. Marshall Goldsmith is a world authority in helping successful leaders achieve positive, lasting change in behavior: for themselves, their people, and their teams.
He is the million-selling author or editor of 31 books, including the New York Times and Wall Street Journal bestsellers, MOJO and What Got You Here Won’t Get You There – a WSJ #1 business book and winner of the Harold Longman Award for Business Book of the Year. His books have been translated into 28 languages and become bestsellers in eight countries.

Dr. Goldsmith was recently recognized as one of the fifteen most influential business thinkers in the world in the global bi-annual study sponsored by
The (London) Times and Forbes. His other professional acknowledgments include: Institute for Management Studies – Lifetime Achievement Award (one of only two ever awarded), American Management Association - 50 great thinkers and leaders who have influenced the field of management over the past 80 years, BusinessWeek – 50 great leaders in America, Wall Street Journal – top ten executive educators, Forbes – five most-respected executive coaches, Leadership Excellence – top five thinkers on leadership, Economic Times (India) – top CEO coaches of America, Economist (UK) – most credible executive advisors in the new era of business, National Academy of Human Resources – Fellow of the Academy (America’s top HR award), World HRD Congress – 2011 global leader in HR thinking, Fast Company – America’s preeminent executive coach, and Leader to Leader Institute – 2010 Leader of the Future Award. His work has been recognized by almost every professional organization in his field.

Dr. Goldsmith’s Ph.D. is from UCLA’s Anderson School of Management where (in 2010) he was recognized as one of 100 distinguished graduates in the 75 year history of the School. He teaches executive education at Dartmouth’s Tuck School and frequently speaks at leading business schools. He is one of a select few executive advisors who have been asked to work with over 120 major CEOs and their management teams. He served on the Board of the Peter Drucker Foundation for ten years. He has been a volun- teer teacher for US Army Generals, Navy Admirals, Girl Scout executives, International and American Red Cross leaders – where he was a National Volunteer of the Year.

Marshall’s books include: Succession: Are You Ready? – a WSJ bestseller, The Leader of the Future -a BusinessWeek bestseller, The Organization of the Future 2 and The Leadership Investment - American Library Association – Choice awards for academic business books of the year. Over three hundred of his articles, interviews, columns and videos are available online at www. MarshallGoldsmithLibrary.com for viewing and sharing. Visitors to this site have come from 195 countries and have viewed, read, listened to, down- loaded or shared resources over 6 million times. He has regular blogs at www. BNET.com, www.BusinessWeek.com and www.HuffingtonPost.com.

Nattavut Kulnides

Consulting Partnera

Nattavut is the Managing Director and founder of ADGES Consulting, a strategy and human capital consulting firm, specializing in management consulting, leadership development, assessment, and coaching. His strategic and hands-on management style gives him unique abilities to engage in organization strategic formulation process while still keeping it realistic, measurable, and practical. He is known for his ability to connect business strategy to people strategy to drive business outcomes.

Nattavut has worked in executive positions in many of world leading organizations such as Accenture and BMW. He was also Chief Operation Officer for Maersk Sealand, the world largest container operation, in Thailand. Prior to establishing his own company, he was the Deputy Managing Director and Head of Human Capital Consulting for Mercer (Thailand). He is also an adjunct faculty member at College of Management, Mahidol University on the subject of strategic management and strategic HRM. He is also an advisor to Human Capital Management (HCM) for an association under the Stock Exchange of Thailand.

Nattavut earns his bachelor degree in Engineering from Chulalongkorn Universtiy, Thailand and MBA from University of Colorado, Denver. He received his Doctoral of Business Administration (DBA) in Innovation Management from Manchester Business School. He also participated in executive development from at INSEAD and IMD. Nattavut is also well-recognized coach and holds many coaching certifications. His passion in using psychometric assessments has led him to be certified in many leading assessments such as MBTI, Hogan Assessment, and Emergenetics.

Omar Kader

Consulting Partner

Areas of Expertise
An authority on international development, Omar has experience working on private sector and democracy projects in the Middle East. He has studied the impact of international terrorism on foreign policy and continues his teaching and public lectures while simultaneously appearing regularly on the BBC news, monitoring international events that affect US global interests. Omar is also an expert in training, learning, and evaluation assessments. 

After earning his Ph.D. in International Relations from the University of Southern California, Omar served as an Assistant Dean and taught American politics, international relations, and the politics of the Middle East.

He is Chairman and Owner of Pal-Tech®, Inc., a metropolitan Washington, DC-based company he founded in 1987. Today, the company is a sought-after innovator in the field of interactive, multimedia, and distance learning. With nearly 250 employees, the company maintains U.S. government contracts providing services to various government agencies including the Department of State, Department of Defense, Department of Health and Human Services, the U.S. Agency for International Development (USAID), and the U.S. Coast Guard.

He is active in Arab-American affairs and has served as the Executive Director of two major Arab-American organizations. On four occasions he served as a member of US Delegations observing and monitoring international elections: Morocco (1996), Yemen (1997), Indonesia (2004), Palestine (2006), Pakistan (2008), and Afghanistan (2009). He is a member of the Board of the Middle East Policy Council (Washington, DC) and the Board of Georgetown University’s Institute for the Study of Diplomacy (Washington, DC).

Paul Butler

Consulting Partner

Areas of Expertise
- Leadership Development
- Strategic Thinking and Change Management
- Executive and Board Retreats / Facilitation
- HRD processes including Succession Planning and Performance Management

Paul works with senior executives in organizations to increase capabilities of individuals, teams, and organizations. With over 25 years experience in the public and private sectors, he is well positioned to support organizations going through large scale change efforts. Paul’s facilitation methodology is proven to produce sustainable results with executive teams and boards. He uses his broad management experience in sales, marketing, operations, and organizational development to help organizations achieve leadership and functional excellence. Clients include P&G, Playtex, White Wave Foods, VF Corporation, UBS and Swedish Match.

Paul’s corporate experience includes senior-level sales, marketing and human resources positions with Wyeth Labs and Procter and Gamble (Duracell and Gillette) where he was a member of the Human Resource Operating Committee. Paul was Gillette’s Director of Global Organizational Learning and Development, serving in a role as the company’s chief learning officer. His was part of the P&G/Gillette Merger and Acquisition HR Team co-leading the integration of People Management Processes and Global Training and Development Initiatives.

Paul holds a Masters Degree in Human Resource Development from The George Washington University. He is a member of The American Society of Training and Development and was a board member of The Professional Society of Sales and Marketing Training.

Paul and his wife Becky are now “empty nesters” and reside in Southbury, Connecticut. He is an avid runner and golfer.

Paul Keijzer

Consulting Partner

Paul strongly believes that he can improve the way people live and work with each other. He does this by helping leadership teams engage with their top talent and the rest of the organization to co-create a future and help transform their organization into high performance businesses. Over the past 25 years he has helped design and delivered transformational interventions blue chip organizations in countries across Asia, Middle East and Africa.

He is the CEO and Managing Partner of Engage Consulting in Malaysia, Pakistan and UAE, which are built around the vision to support organizations to engage their people and to grow their business. A Business Leader in HR with a strong track record in transforming businesses towards a progressive growth path and delivering results in dynamic and competitive emerging Asian markets by combining strong business insights with people insights, Paul has a bold HR vision.  He is a firm believer that outstanding results can only be achieved through people; engaging people and teams, building commitment by creating a new paradigm between company and employee and delivering extraordinary results year-after-year.

Paul is a sought after speaker and has designed and delivered transformational interventions for more than 50 blue chip organizations in countries across Asia such as Malaysia, Singapore, Korea, Fiji, Sri Lanka, Cambodia, China, Thailand, Vietnam, Hong Kong, Egypt, Korea, U.A.E. and India. Prior to founding Engage Consulting Paul operated for 18 years in the fast moving consumer goods company Unilever. He has held positions in the Netherlands and the UK and has spent 13 years in Asia in senior HR positions of Unilever operations in China, Vietnam and Pakistan.


Pelin Urgancilar

Consulting Partner

Areas of Expertise
Pelin Yilmaz Urgancilar is a Consulting Partner with RBL and an expert in organizational diagnosis and enhancing employee engagement in organizations through integrated HR services aligned with strategy. Pelin helps leaders build intangible value in their organizations by helping them clarify strategy, build a talent base, create a high performance culture, and develop leaders to realize that strategy.

Prior to founding Solid Consulting Partners, affiliate of the RBL Group in Turkey, Pelin worked for Hay Group as a Business Development Manager for five years and held managerial roles in sales and marketing with service companies in Turkey and the Middle East for six years.

Pelin has worked with leading pharmaceuticals, FMCG, telecom, and finance companies in Turkey, Eastern Europe, and CIS.

Pelin is a graduate of the Uskudar American Academy and holds a BA in International Relations from Marmara University.

Preston Pond

Consulting Partner

Preston has led organization redesign and development initiatives with global organizations in a variety of industries in the U.S., Asia, and Latin America. As a business and organization design consultant, he helps companies identify their competitive business strategy, and align organization processes, structures and systems to it, in order to increase profitability and growth. He can work in English, Japanese, Spanish, and Portuguese. He has a strong passion for development and positive change.

Preston has 30 years experience in organization assessment, strategy development, new business unit design, executive leadership development, team design, and HR organization, process and capability development. He has held executive positions at Procter and Gamble, Clark Equipment Company, and the LDS Church. He is Co-Founder of the Center for Organization Design, Inc., training over 800 internal and external consultants in organization assessment, strategy development, leadership, team, cultural change, and change management practices.

Preston has consulted for a variety of public, and private sector companies, including:  AT&T Capital, The U.S. Forest Service, Rockwell International, Champion International, Corning, Ford Motor Company, Coach Leatherware, Hallmark Cards, Cisco Systems, MediaOne, AtTask Software Company, Weihs Enterprises Ag Development Venture Capital, Utah Transit Authority, The LDS Church, USAA and Abbot Point of Care. 

Preston holds a masters degree in Organization Behavior from Brigham Young University, and an undergraduate degree in English and Asian Studies. 

Victor Agruso

Consulting Partner

Victor is a Consulting Partner with The RBL Group who leads and facilitates initiatives to increase profitable growth by delivering organizational development, talent management and HR transformation services that align and balance external and internal stakeholder priorities.

Victor has 20+ years of strategic human resources experience with start-up/emerging enterprises to Fortune 50 corporations in diverse industries. Victor held senior HR positions with Nike, Hallmark Cards, Humana and Maritz; and also co-founded pioneer HRIS software-as-a-service and knowledge management firms. He is a member of the original strategy formation, product design, and market expansion team for The RBL Group.

Victor is qualified in a comprehensive range of advanced HR/OD practices, including: strategy clarification-organization design, performance-succession-compensation management, HR effectiveness and technology, learning, and employee engagement and coaching. He launched his career during graduate school conducting retained executive searches for Fidelity Investments’ commercial clients and for venture capital funded companies in Boston’s high-tech market.

A summa cum laude undergraduate of Drury University in Psychology and English; Victor additionally holds two masters degrees from Harvard University with concentrations in Theological Studies and Education/HR Development.

Wendy Ulrich

Consulting Partner

“Humans are meaning-making machines who find inherent value in making sense out of life.  In addition to inherit value, meaning has market value in work settings.  Making sense makes cents.”

Areas of Expertise
A licensed psychologist in private practice for twenty years, Wendy brings a personal touch to corporate complexities.  Her focus is on helping leaders create meaning at work that contributes real value to employees, customers, and investors.  Employees who find a why to work for are motivated and productive co-developers of abundant organizations – workplaces in which in which individuals coordinate their aspirations and actions to create meaning for themselves, value for stakeholders, and hope for humanity at large.  An abundant organization is one that has enough and to spare of the things that matter most:  creativity, hope, resilience, determination, resourcefulness, and leadership.

Wendy helps organizations build people skills and personal strengths to succeed:  communication, relationships, change, creativity, resilience, and happiness.  She speaks to thousands of people every year on these topics. 

In addition to counseling and coaching of individuals, Wendy has provided training and consulting for such organizations as General Electric, the US Army, Johnson & Johnson, and the United Way.  She is the founder of Sixteen Stones Center for Growth (www.sixteenstones.net), offering seminar-retreats for individuals and groups on topics such as forgiveness, loss, and creating an abundant life.  She has taught psychology and organizational behavior at the University of Michigan, Northrup University, and Brigham Young University, and is a fellow and former president of the Association of Mormon Counselors and Psychotherapists.

Wendy holds a PhD in education and psychology from the University of Michigan and an MBA specializing in organizational behavior from UCLA. 

Recent Publications
The Why of Work (with Dave Ulrich, in press)
Weakness is not Sin:  The Liberating Distinction that Awakens Our Strengths (2009)
Forgiving Ourselves:  Getting Back Up When We Let Ourselves Down (2008)