Organization isn't about structure, it's about capability —
a business is good at and known for in the eyes of its best customers.
Therefore, the focal point of every good design is optimizing the impact
of this capability-building work.
We use our Organization Design Model to help our
clients see their organization as a system and focus on
key variables that impact performance.
Our approach starts from the outside-in:
bridging the firm’s identity in
the mind of customers and investors with
the behavior of those inside to enable a
high performing culture. We intend to do
more than help companies create great
leaders. We help them create a system
of leadership that stands out amongst
competitors and increases value to all
stakeholders. We help organizations
embed their Firm Brand Identity through
their leaders and employees.
Culture, turnaround, large-scale change,
functional alignment, growth strategies—
whatever the issue, we partner with clients to
define the capabilities that matter and create
a strong operating model that translates those
capabilities into internal actions.
We create development programs specifically
designed to help key organizational capabilities
gain traction within the organization. Content is
focused on ensuring that leaders and employees
are equipped with the tools and language they
need to recognize and address organizational
issues and align their work to those key
The data collected from our organization-wide
audits provides the basis for identifying and
taking action on the capabilities and other
intangibles that bring the most value to your
customers and make your organization unique.
By identifying two capabilities
they needed to achieve world
class status and working with
us to design and execute the
actions needed to support these
capabilities, a struggling hotel
managed to increase their stock
price by 71% in less than a year.
We collaborated with a data
storage company to design and
conduct a three-day workshop
designed to give executives
a strategic vision, personal
ownership, and a commitment to
working together to achieve an
We worked with a technology
company to evaluate their
strategy, identify current and
needed capabilities, and create
an organization design blueprint
with changes that resulted in more
than a billion dollars of profitability
Tell us about your challenges.
Contact our Organization Design Practice.