Human Resource Competency Study


Sponsored by: The RBL Group and the Michigan Ross School of Business

Dave Ulrich discusses the latest results of the HR Competency Study, round 7.

We are delighted to present the results of the 7th round of the HR competency study. For almost 30 years the HRCS has empirically defined the competencies of HR professionals and how those competencies impact performance. In this round we collected over 30,000 worldwide surveys rating the competencies and performance of more than 4,000 HR professionals from more than 1,500 organization units. The results simultaneously build upon insights from prior rounds and generate new insights for HR.

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30,000+ Respondents Worldwide

Regional Stats
North America
9,900 Respondents
Latin America
2,001 Respondents
2,258 Respondents
3,137 Respondents
Middle East
3,283 Respondents
Australia & New Zealand
1,502 Respondents
7,934 Respondents

HRCS Model: Round 7


This is a list of nine different categories successful HR professionals fall into.

  • Strategic Positioner
  • Paradox Navigator
  • Credible Activist
  • Culture and Change Champion
  • Human Capital Curator
  • Total Rewards Steward
  • Compliance Manager
  • Analytics Designer and Interpreter
  • Technology and Media Integrator

Frequently Asked Questions

How will my company benefit from being involved?

The results will help your company by comparing your individual and collective competencies against global benchmarks. Building on this base, you and your colleagues will then be able to better implement business strategies. You will also be able to prepare competency-based developmental action plans for yourselves and for your department in order to increase your impact on your company’s performance. Professionals from participating companies will also be invited to attend a one-day feedback conference in which the results of the study are reviewed, and HR trends impacting businesses are examined, if the region elects to hold a conference.

What are the objectives of the HRCS?

Our objective for this round of the HRCS was to continually evaluate how HR competencies are changing and how those competencies drive business performance. In this round of the study, we aimed to:

  • Further understand the unique competencies of different regions.
  • Collect more detailed data on how HR competencies help to develop specific organization capabilities in areas such as information, collaboration, innovation, risk management, strategic clarity, talent, and change.
  • Examine HR's impact on alternative business performance measures.
  • Identify cause and effect relationships between specific organization practices and performance metrics.
Can I still participate in the study?

Data collection for this round of the study is closed, but you can still take the assessment here.

What languages are available?

The study is available in English, Spanish, and Japanese.

HRCS Round 7 Report

In this report, we answer two questions: How do HR professionals deliver value and how do HR departments deliver value? The results simultaneously build upon insights from prior rounds and generate new insights for HR.

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The HR Competency Assessments

For HR professionals who want to contribute to business success, the HR Competency Assessments can help you learn how to utilize your expanding role to meet broader business challenges.

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