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Latest Thinking
Shaping the global agenda on building human capability through Organization, Leadership, Talent, and Strategic HR.
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The Top 4 Skills Mid-level Leaders Grew During the Pandemic and How to Ensure Your Organization Sustains Them
ArticleApril 2024Leslie Kawai, Erin Wilson BurnsExplore the key leadership skills mid-level leaders adapted during the pandemic to make their organizations more competitive for the future.
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How Can You Help First-Line Managers Be Prepared to Develop Others?
ArticleApril 2024Jessica JohnsonEmpower first-line managers with effective feedback strategies and open communication.
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What are New Expectations for First-Line Leaders?
ArticleApril 2024Leslie Kawai, Erin Wilson Burns, Dave UlrichExplore post-COVID leadership challenges and vital behavioral shifts for first-line leaders. Build future-ready teams, navigate demands, and deliver exceptional value.
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5 Skills First-Line Leaders Grew During the Pandemic and How to Ensure Your Organization Sustains Them
ArticleApril 2024Erin Wilson Burns, Leslie KawaiDiscover the remarkable growth of first-line leaders during the pandemic, from customer focus to decision-making prowess.
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What High-Performing First-Line Leaders Are Doing Differently Post-COVID and Why It Matters
ArticleApril 2024Leslie Kawai, Erin Wilson BurnsLearn key leadership behaviors, shifts, and implications for driving better business outcomes.
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What are New Expectations for Mid-Level Leaders? Evidence-Based Insights
ArticleApril 2024Erin Wilson Burns, Leslie KawaiEvidence-based insights for maximizing mid-level leadership potential in a post-COVID world.
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How Can You Better Prepare First-Line Managers to Be Effective?
ArticleMarch 2024Jessica JohnsonEmpower first-line managers with effective training and personalized goal-setting strategies to drive organizational success.
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Leadership Effectiveness Post-COVID
ArticleJanuary 2024Erin Wilson BurnsLearn the four areas where there have been significant and most likely permanent shifts in what is expected from leaders.
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Do You Really Want More Collaboration?
ArticleJanuary 2024Michael PhillipsMany leaders talk about the need for more collaboration. But is that really what they mean? Let’s look at cooperation, coordination, and collaboration.
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The When of Feedback: 3 Rules for Leaders
ArticleSeptember 2023Jessica JohnsonLeaders who consider the “when” of feedback often increase the likelihood that action will be taken on the feedback offered.