by Dave Ulrich & Wayne Brockbank
December 1, 2008
1. All support functions are in the same boat
The business partner model is not unique to HR; all staff functions are trying to find ways to deliver more value to either top line growth or to bottom line profitability.
The need for greater business performance has put all support functions under a microscope. If they are not delivering definitive and sustainable value, they have been given the mandate to change, be eliminated or be outsourced. Information systems, finance, legal, marketing, research and development and HR are all under scrutiny and pressure to create greater value for their companies. This is especially true of transaction and administrative work that can be standardised, automated or outsourced.
Read the eight other key points that the authors address.