Operationalizing Your Capabilities

Turn the capabilities identified in the capability audit into specific measures that can be monitored and tracked. Watch a video of Mark Nyman describing how to connect the deliverables of the transformation in a scorecard such that everyone knows what the results of the transformation should be and how well the organization is meeting those results.

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Posted on: Feb 17, 2010 - 05:36 PM
File Type: .mp4