Client Story: Creating a Strategic HR Organization
Business Challenge: The merger of two defense manufacturers created a more completely integrated systems business for the defense industry. Executives believed that they could also achieve extensive cost savings by creating shared services and eliminating redundant elements from the combined organizations. As they began work, it quickly became clear that investment was needed to shift HR professionals from highly effective practitioners to strategic professionals.
Solution: Delivered a custom, six-month developmental program for the organization’s 63 senior HR professionals. Design features included 360 assessment of top senior HR professionals; tailored pre-program exercises; three classroom-based learning modules focused on linking the business strategy with HR strategy and processes, driving organizational capabilities, and defining HR in the leadership role; two team-based projects focused on applying knowledge and skills to real-world problems.
Results:
• 120% increase in the influence of their HR professionals on business decisions and strategy
• 85% increase in providing innovative business solutions as well as substantive increases in understanding key performance indicators, providing good general HR advice and support and understanding the business and its needs
• Inspired ability and desire to discipline themselves to think, speak, and act more strategically
• Ability to more substantively contribute to their management teams
• Codified tacit knowledge about the role of HR into an explicit framework which made their knowledge valid, defensible, and useable
• Success of program in developing strategic HR capabilities led to cascading program content to target mid-level professionals and recent graduates
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